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Guy Kawasaki’s Art of Innovation in 10 Steps

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At Cisco Live last week the closing keynote speaker Guy Kawasaki boiled down the art of innovation into 10 easy and not so easy steps. Always an engaging speaker Guy gives some great insights.

  1. Make meaning
  2. Make a mantra (not a mission statement)
  3. Jump to the next curve
  4. Roll the dice
  5. Don’t worry, be crappy
  6. Let 100 flowers blossom
  7. Polarize people
  8. Churn, baby, churn
  9. Follow the 10-20-30 rule
  10. Don’t let the bozos get you down

via Guy Kawasaki Explains the Art of Innovation in 10 Steps – Channels.

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there is no such thing as a short cut

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Following on from my last two posts on an idea that didn’t quite work and an idea that really does; comes what must be one of the dumbest moves in branding since New Coke. Perhaps this quote from Cadbury’s corporate website says it all:

Our Vision into Action (VIA) plan for 2008 to 2011 aligns the energies and efforts of our teams around the world behind a number of priorities which will make the most impact on our revenue and margin performance.

The move to cut the size of their flagship product and replacement of some of the cocoa in the recipe with palm oil might help margins (for perhaps two days…). However, the backlash to these changes is prompting a boycott – so that is not going to have the desired effect on revenue. The competition has been quick to see the opportunity as the video below shows.

There is a certain arrogance and disregard for the customer in these changes. It does begs the question – “what are they doing to all their other products?” And Whittakers must feel like they have died and gone to (chocolate) heaven.

And now there’s a petition to fight the changes. Go sign it yourself if you feel inclined.

Palm Oil is labelled as Vegetable Fat on their chocolate labels. It decreases the quality and pleasant taste of the chocolate, it is higher in saturated fat, and the Palm Oil industry is one of the leading causes of deforestation in Indonesia.

Orangutans are on the brink of extinction due to this industry. Both the Bornean and Sumatran subspecies will be extinct in 12 years unless the slash and burn of rainforests to create Palm Oil plantations is slowed. Countless other endangered plants, animals and local people are also suffering.

Many responsible companies are looking for ways to decrease their use of Palm Oil due to the difficulty in finding a truly sustainable source.

It has been shocking to countless numbers of Cadbury fans to find that Cadbury have gone the opposite direction and increased their usage!

Although Cadbury claim to be using Sustainable Palm Oil we question this claim as they have yet to back it up with details and proof.

via Remove Palm Oil from Cadbury chocolate. – The Petition Site.


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caught killing an idea

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Last week I wrote about the idea killing phrase “Yes, But”. The following evening I joined so94px-senegallion1898bw1me colleagues to discuss an ecommerce project they’re working on.

And yes, you guessed it – I caught myself saying “Yes, but…” I was killing their ideas. The good news is that after the first occurrence I caught myself  and was far more supportive and constructive.

What struck me was how easy it was to be negative. Here’s why.

It appears that we are “hard wired” to be negative, or at least to be far more cognitive to the negative. It goes back to our our primitive beginnings when it was necessary for us, as a species, to be constantly on the look out for potential sources of danger.

According to Cognitive researcher Nancy Etcoff, in her Feb 2004 TED presentation

Our negative system is extremely sensitive. It is our sentinal. It is there to protect us from danger.

The following screen shot of one of Nancy’s slides points out the extent of our “natural” negative bias

negative-bias

What’s really interesting here is the (happy) Marriage Formula:

a ratio of 5 positive remarks or inter-actions to 1 negative remark or interaction.

If we extend this into our innovation and creative thinking environment we can see how damaging negative comments can be. We have to work 5 times as hard to overcome a single negative response.

Working to improve our power over our brain works is not easy. So finding ways to improved your brain power should be worth looking at especially if the payoffs far out way the effort. Take a quick look at this brain optimindation program. and let me know what you think (excuse the pun).

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